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FOR THOSE WHO HOST DUBAI.
The AI concierge for your full stack. Your voice, elevated to close and follow up like never before.
MEET YOUR NEW CONCIERGE
THE ART OF THE SALE
Hi Sara, I can check Friday at 9. Would you prefer a table by the window?
By the window would be lovely.
Lumus learns how your team speaks, then welcomes every guest in their own language. The same level of care, even when the desk is busy.
A GOOD HOST, BEFORE THE DOOR.A chat goes cold. No reminder is set. Lumus AI picks the best time and the right approach to follow up and help secure the booking.
MORE THAN A FIRST REPLY.
Still thinking about Friday, Sara?
I can check a window table for four.
YOUR TEAM ON THE FLOOR.
Payments, complaints and unusual requests go to a person. Your team can step in at any time. A human reply always takes priority.
TECHNOLOGY WITH GOOD MANNERS.A LITTLE LOOK INSIDE
One place for WhatsApp and Instagram. Conversations, table requests and the moments that need your attention.
SEE LUMUS IN ACTIONFRIDAY PLANS
Luciano’s is a fictional venue. Chat shown is illustrative.
Table requests are subject to venue confirmation.
BEFORE WE SAY HELLO
Yes. Lumus works alongside your existing WhatsApp Business app on the same number. Your guests keep messaging you as usual.
Always. A person replying takes priority. You can set working hours and a team-first delay, with alerts when a conversation needs you.
Yes. Connect your Instagram Business account and manage its DMs alongside WhatsApp. Instagram replies follow the platform’s 24-hour messaging window.
The venue does. Lumus gathers the guest’s preferences and details and helps progress the request. Availability and the final confirmation stay with the venue.
YOUR TEAM HOSTS. LUMUS FOLLOWS UP.
Restaurants. Beach clubs. Concierge desks.
Made for the people who host Dubai.
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